Non-complying real estate agency penalised after making egregious appeal

obstructing

The operators of a real estate and business brokering company in Perth faced a total of $17,982 in penalties by the court for failing to act on the Compliance Notice issued by the Fair Work Ombudsman.

The Federal Circuit and Family Court imposed a $14,985 penalty against Darrell Crouch & Associates Pty Ltd and a $2,997 penalty against the company’s managing director, Darrell Crouch after the company failed to comply with a Compliance Notice requiring it to back-pay entitlements owed to a property manager who had been employed at the company between August 2016 and February 2019. Crouch was involved in the contravention.

Darrell Crouch & Associates back-paid the worker in full only after the Fair Work Ombudsman commenced legal action.

Fair Work Ombudsman Sandra Parker said business operators that fail to act on Compliance Notices need to be aware they can face court-imposed penalties on top of having to back-pay workers.

“When Compliance Notices are not followed, we are prepared to take legal action to ensure workers receive their lawful entitlements. We have no tolerance for employers who deliberately breach workplace laws, as occurred in this case,” Parker said.

The Compliance Notice was issued in January 2021 after a Fair Work Inspector determined that the worker was not paid payment-in-lieu-of-notice-of-termination entitlements when his employment with the company ended in 2019, owed under the Fair Work Act’s National Employment Standards.

In his decision, Judge Antoni Lucev found that there was a need for specific and general deterrence as there can be ‘no doubt’ the conduct was “deliberate” and that “the Respondents paid little heed to the Compliance Notice”.

Judge Lucev said Crouch only “glanced at it”, and regarded it as a “mere nuisance” based on the quotes made by Crouch himself.

“The Respondents made a conscious decision, from a very early stage in their contact with the FWO, not to cooperate with any investigation, and subsequently not to comply with the Compliance Notice, and did not alter this position for more than four months,” Judge Lucev said.

Judge Lucev described Crouch’s submission to the Court that there should be no penalty imposed or a nominal penalty of $1 as “one of the most extraordinary submissions” the Court has heard in relation to the amount of a penalty.

“There may be cases where no penalty, or a nominal penalty, is appropriate, but those cases will be extraordinarily rare. This is not such a case, and the Respondents’ submissions are suggestive of a failure to appreciate the gravity of the Respondents’ conduct in this matter,” Judge Lucev said.