Data & Analytics
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Businesses are waiting until crises to test backups. Here’s why that’s a big problem
Some businesses feel their back-up and recovery systems may be lacking, with some even have worse systems than they thou...
Growing a small business in 2025? Data and automation are crucial tools
Small businesses that take a proactive, data-first approach business-wide - will be well-positioned for success and grow...
DeepSeek, CheapGPT, Windows 10 support gone: Here’s what’s happening in tech right now
Australia has mandated a ban on installing DeepSeek on all government systems and devices, citing potential security con...
Power in numbers: Why SMEs should team up to get the most out of data
Collaboration with other businesses through granular data only helps SMEs survive but also thrive in an ever-growing dat...
From responsible AI to minimising data collection: The 2025 tech trends SMEs should know
From responsible AI use to more mindful collection and use of data, here are some tech trends that SMEs should know for ...
Why our chatbots were a customer service failure, and what we do instead
Chatbots failed dismally in our customer service – here is the program that we now use instead to keep our clients happy...
Google AI product overviews launched – here’s how to get featured
Google has recently begun rolling out its new AI overviews to Australian search customers, including product overviews f...
Only a quarter of Australian firms anonymise customer data in AI training
Only a quarter of Australian businesses anonymise customer data when training AI, which could cause compliance issues in...
Customers don’t trust businesses to use AI responsibly. What must change?
Consumers don't trust that their data is safe in the hands of businesses who use AI, while regulation lags behind.
How to comply with privacy laws on a small budget
Here's how to ensure compliance with privacy laws if you're a small business with a small budget.