Data & Analytics

Data & Analytics Archives

internet

Keeping your small business cyber-safe through backup

Data protection is all about risk mitigation - is the data part of a critical application, and how does that data tie i...

Rise of the cloud – why small businesses are adopting cloud-based security

A cloud-based security solution provides SME owners with remote access to security, automatic firmware updates, built in...
CX, success, personal experience

How to strengthen your enterprise by improving customer experience

Collecting feedback and actioning it judiciously will help you build a business that delights its customers at every tur...

Knowing your numbers will help improve your marketing

A large part of running any business is ensuring you not only have a marketing strategy but also making sure the money s...
hygiene, hackers, email security, remote

Why proactive security hygiene and controls are more essential than ever

As cyber criminals are more focused on the size of the opportunity for financial gain rather than the size of the compan...

Business Intelligence: providing small businesses with big insights

Business intelligence can empower businesses to win new customers, tap into new markets, and become both agile and futur...
Digital transformation Craig Law

Top three data points to measure the impact of change in your SME or micro business

Too often we introduce change into a business with the goal of it having a positive impact without an accurate idea of w...
gif

How to audit your social media

Social media is the way to connect with customers and build loyalty, but what metrics should you be measuring to ensure ...
pride, EOFY

EOFY reflection – the three Ps of your digital business future

The new financial year will be different to the last one and digitalisation is the key to helping you prepare for what's...
CX, success, personal experience

Avoiding the unpleasant aftertaste: why it’s critical to keep investing in CX after you’ve made a sale

A great instore experience and an on-time delivery is wasted if something goes awry later and your customer doesn’t feel...