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The rock and the hard place: protecting consumers and your brand in a crisis

With fewer brick-and-mortar stores open, consumers have shifted to e-commerce, but this opens smaller retailers up to another window of risk.

family support

Why family support is crucial to business success

One cannot underestimate the important role your family plays in the success of your business especially if it is just starting out.

pay cuts

Pay cuts or reduced hours? Ensuring you’re above the law but morally sound

As businesses fee the effects of the pandemic-induced economic recession, there are questions as to whether reduced hours or pay cuts are ideal measur…

uncertain world, uncertainty

Inspiring through uncertainty

A framework to help businesses navigate the current uncertainty as they meet the evolving needs of their customers and their industry.


Mat manufacturer to face court over two years’ unpaid wages

A manufacturer of custom-fit floor, boot and cargo mats for vehicles is being taken to court for alleged non-payment of an employee’s wages.

stimulus package

SMEs desperate for extension of stimulus measures

A resurgence in COVID-19 cases and falling revenue projections mean a large majority of SMEs want stimulus measures extended into next year.

How to know it’s the right time to leave your full-time job for your side hustle

An entrepreneur shares how she made the shift from an employee to going full-time with her side hustle and how she determined it was time for her to d…

apps, app

Five tips for any business looking to launch an app

An app should be effective and based upon thorough research and testing to ensure a positive user experience that translates to business growth.


Overcoming a lack of capital to win government contracts

Adopting an evidence-based technique will enable you to bid for a lot more Government contracts than you would have previously.

Where have all the women gone?

The number of women starting their own business has risen by 80 per cent since 1991 and 66 per cent of start-ups in the last decade were founded by wo…

tax obligations

ATO launch toolkit to help SMEs with tax time

The toolkit released by the ATO contains easy-to-understand fact sheets that will help small businesses fulfil their tax obligations.

back-paid, cafes

Call for support for cafés on their long road to recovery

The Small Business Ombudsman is calling for greater support for local cafés as they face a tougher recovery than other sectors of the economy.

Q&A: Developing a watertight business model

The ethos of doing a great job rather than trying to “reinvent the wheel” helped Water Tight Canberra win a 2019 Telstra small business award.

sales metrics

The importance of sales metrics for small businesses

Building the right set of metrics provides adds predictability as to what’s ahead and allows SME owners to identify potential cashflow crunches earl…


Aussie businesses slow in adopting work from home practices

Research reveals that the preference of senior leaders for traditional ways of working is seen as a barrier to more people being able to work from hom…

burnout, fatigue

Top three tips for avoiding post-COVID burnout

COVID has been an emotional roller coaster so now we need to be most aware and on guard that we don’t succumb to serious burnout.


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