empathy

empathy Archives

Emotional Intelligence: the key to strong leadership in small business

Emotional intelligence is understanding and managing one's own emotions as well as other people’s emotions and working w...
sacrifices

Five keys to navigating a crisis

Organisations that don’t understand their audiences or have established channels for communicating with them are quickly...
cultural

The impact of company culture on productivity

If people feel valued, empowered, and part of something bigger than themselves, then they stop surviving and start flour...

Why businesses must stop using trauma-induced marketing language

It is critical that small businesses differentiate themselves in their market and look beyond trite and lazy language.

IT with empathy

Ensuring SMEs unify and consolidate communication, collaboration and IT management tools is key to making IT remote-work...

Interest rate rises will impact the human side of your business

Your business impacts your people, and your people impact your business and more than ever, as a leader you need to have...

How small businesses can boost business relationships for growth

Three-quarters of all consumers are willing to pay more if they receive excellent customer service, something small busi...

Does remote working increase unconscious bias?

By creating a conversation and connection, over jumping to a conclusion based on an assumption, we can begin to decrease...
self-compassion

Why self-compassion is key to managing burnout as we open up

Self-compassion requires self-awareness, vulnerability and a willingness to give yourself a chance to learn and grow.