For many start-ups and small businesses, using a personal phone number to take incoming calls seems to be common practice. While it does the job, mixing business with personal can prove to be a bit tricky when it comes to call management. That’s why getting an inbound number has become so popular these days. Not only are they fully equipped with features that a standard mobile doesn’t have, it’s also a great way to keep your personal number private. Want to know more about inbound numbers and which one is right for your business? Here’s a quick guide to help you pick the perfect one.
What are inbound numbers?
Inbound numbers are virtual numbers that take incoming calls only. Calls that come through the inbound number are diverted to an answering point, such as a landline or mobile. Even though inbound numbers come with different prefixes, they all work the same.
1300 numbers
1300 numbers are often a great choice for small- to medium-businesses that use signage such as trades, catering, and retail shops. Being five times more memorable than a standard landline or mobile, 1300 numbers make it easier for your customers to remember your business number every time they drive by one of your company cars or walk by your shop.
1800 numbers
1800 numbers are a toll-free line with the same features and functions as a 1300 number. Since the number doesn’t cost anything to call, they’re an ideal option for businesses that operate in the public sector like aged care and disability. Offering a free call service can also be a great marketing point for you to use if you work in after-hours emergency services like elevator repair or locksmiths.
13 Numbers
13 Numbers are often seen used by large companies and for good reason. Being only six digits long, they’re the easiest number to remember making it the best choice for marketing. If your business is regularly advertising in print, radio, or TV, 13 numbers are guaranteed to get your customers’ attention. Although they’re highly memorable, they do have some extra costs that come with obtaining the number. Expect to pay a $695 monthly government fee just for simply owning the number.
Local numbers
Local numbers are inbound numbers with a local prefix, such are 03, 02, 07 etc. For businesses that aren’t interested in national numbers, local numbers will give you the privacy you need by screening your personal number. Or for national businesses that are wanting to create a local presence, local numbers can help you do just that. All you need to do is divert the answering point to your head office.
Global numbers
With the rise of online shopping and global trade, small businesses with international presence are no longer an unusual thing. Social media has greatly expanded the audiences for many businesses, especially ones in ecommerce. Global numbers can be a great way to offer your international client base a point of contact for order queries or customer service.
Need help finding the right number for your business? Our team are here to help. Simply call us on 1300 00 1300 or get in touch to get a number connected from only $5 per month.
