Want a better 2019? Learn to say “no”

Yes, it’s the season to be jolly and most of us are flat out with Christmas shopping, finalising holidays, hosting/attending parties – personal and professional. Oh and then there’s the crazy business “miracles” that need to be performed before the world apparently ends on 24 December.

All these competing demands can lead to lost focus, burnout, which then turns into a lack of motivation. Cue: serious loss of productivity. And it’s not just you that feels that way. Research shows there’s a huge dip in productivity between December and mid-January.

You’ve no doubt read stuff telling you need to open yourself up to more opportunities, to say “yes” more often. And most of us want to say yes because, first and foremost, we want to avoid conflict and we want to be the good guy/girl. We want to be that hero that saves the day, doing the impossible thing.

But according to billionaire Warren Buffet, “The difference between successful people and really successful people is that really successful people say no to almost everything.” Let me say that again: the super successful say no to almost everything.

We all only have 24 hours a day. Your mental and physical health require you sleep a solid 7-8 hours most days. So that leaves 16 hours – and you can’t work all of those either. Yes – we all have, but it’s not sustainable.

Plus there’s a host of research out there that says, that when all is said and done, you’ll measure the success of your life by the number of great (and real – social doesn’t count here) relationships in your life – so you have to make space for that. So sleep, business, relationships, eating, personal hygiene stuff – all are really non-negotiable.

So what are we really talking about saying no to here? Think about all those things you gritted your teeth through this year. It might have been working on a particular piece of business; those dreary networking events you told yourself you ‘should’ attend; doing your books – even though you’d rather stick pins in your eyes; or answering the 20th phone call in a day when you’re just trying to get something done – which puts you massively behind, means you stayed back, missed an important family event, which then led to an argument when you got home. UGH!

Plus all work no play makes Jack/Jill a very dull business owner.

So how do you start your quest to say no in 2019?

1. Write a list of all your goals for next year – then pick 5-6. Cross everything else off the list. It’s called focus – everything else is a distraction. Say no to anything that interferes with you achieving these things.
2. Think of 10 things you did this year, you’d rather not do again. Put them immediately on your stop-doing list. Nail that list to your wall, desktop, etc.
3. Develop a standard response for when you’re asked to those things. Something like “Thanks, but no. I’ve got other priorities on my plate right now.”
4. Look at those things and brainstorm better ways to still accomplish the intended outcomes without you actually having to invest your time in doing them.
5. Delegate and outsource wherever possible. Give your team more responsibility. If you’ve been in charge of new business – incentivise them. If you’re still doing your own finances, hire a bookkeeper. If you or your team are still answering phones, find someone who can do that for you.

Guard your time next year – say no more often. You’ll thank me for it.

Roland Farrugia, SOI Virtual Receptionist & Virtual Office Solutions Advisor, Serviced Offices International

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