Customer Experience
Getting past social media overwhelm
The influence of social media can make people feel overwhelmed by images of those who seem too far ahead for them to catch up with.
Jul 04
The influence of social media can make people feel overwhelmed by images of those who seem too far ahead for them to catch up with.
Relationships are the only things that really count in life and time is the only currency you’ve got – no-one ever died saying “I wish I’d worke…
If you’ve got budget for one or two employees, make them count where it counts most for your business – revenue production.
For a small service business looking to grow it’s important to note that most potential customers prefer personal interaction rather than technology.
Procrastination may make you feel better in the moment but it only delays the inevitable and puts you under more pressure down the track.
Why exponential growth isn’t the right yardstick of success for may start-ups.
Saying no is about giving yourself some breathing space and not feeling bad about “letting people down”.
One of the biggest advantages small businesses have is the flexibility to exlpoit trends in business – by the time big business is done with its own p…
A Harvard study found that open plan offices do not increase employee interaction, and they actually decrease productivity.
An automated system may help make processes simple and convenient but shouldn’t come at the cost of personal interaction.
Lagom could be the key for small-business owners who are trapped in a lose-lose battle of pitching up everyday striving for balance and perfection in …
It’s not just your imagination – keeping up with the speed of productivity in life and your small business is getting harder and harder.
Decision fatigue can be particularly bad for small-business owners because they don’t have a fleet of minions, like those in larger businesses, who …
Having a website is not enough to make a business successful but just the first step in achieving that goal.
If you are really serious about making headway in 2018 get to understand the lay of the land before you race in and invest your precious time and mone…
Seven trend turnarounds that will shape business success in the year ahead.