Have you ever wondered what a global certification can do for your local business? We all hear about certifications and accreditations, but what do they mean for local Australian manufacturers and business owners?
Most manufacturing and production companies in Australia (including Pakko) choose to invest in the ISO 9001 Certification (International Standards Organisation) which is the most recognised and respected global standard for quality, process and procedures.
Focused on operational efficiency and product quality, the ISO 9001 is favoured because it’s tailored to all types of businesses, industries and products. The intent is to track and monitor each department to improve workflow, productivity and efficiency. This all results in increased levels of consumer satisfaction and higher retention rates.
Getting an ISO certification for your business involves working several hours on your own and with an external auditor. A set of guidelines will be given to you for you to complete. After analysing and documenting each of your business departments, the auditor will analyse and assess the existing systems within your business, if all goes well, the process of certification will begin.
Getting the ISO 9001 tick of approval ensures all your business standards and guidelines are nothing short of excellent. A few reasons to consider ISO 9001 certification for your business includes:
- Customer satisfaction and loyalty
ISO 9001 Certification increases customer loyalty. Being globally recognised tells your customers that you care about the integrity of the products you make and that maintaining a high level of quality is what your brand stands for.
Being certified helps your business implement the highest standards in a globally accepted, quality-managed environment.
This means that your business and the products you produce will always meet and possibly exceed the expectations of your customers. We all know that delivering consistent quality to customers is a key element for ensuring repeat purchase and encouraging brand loyalty. - Meet regulatory requirements
Understanding the changing and often difficult to manoeuvre regulatory laws and industry regulations isn’t always easy for business owners.
Through ISO 9001 Certification business owners and their teams can keep track of necessary regulations that impact their industry.
The Certification ensures that systems are in place to manage local, national and global industry regulation, requirements and changes as they happen. - Greater employee engagement
It’s safe to say that when everyone on your team embraces and understands the expectations of product quality, then, there will be a greater sense of loyalty and a cooperative team culture that strives for the best.
The systems and procedures created through an ISO 9001 Certification encourage a positive culture and have the potential to lead to more engaged and enthusiastic employees. - Facilitates entering new markets
Certification can also be a portal to new markets. If you’re a business owner with plans to expand operations into Asia, Europe or North America an ISO Certification is proof that your business is regulated and accredited with a globally accepted quality management system.
ISO 9001 is a powerful accreditation. It encourages local business to play on a global stage and might even open doors to international opportunities by equalising and recognising manufacturing standards.
