From the author
How motivated teams power successful small businesses
What makes people in a small business motivated to drive growth is feeling valued and being supported by those at the to...
Perfecting the art of effective customer communication in semi-remote work conditions
Communication is the single most important ingredient for a business for it to successfully manage a transition to remot...
Survival to success: marketing in COVID-normal
Integrating digital models is quickly taking over small business plans, with 87 per cent of total marketing budgets expe...
Busting innovation myths
Some prevalent misconceptions prevent small businesses to seek innovation as they should, hampering the growth they dese...
It has never been more important to take privacy obligations seriously
Every business should always have privacy protection foremost in their cybersecurity strategies as the risks have become...
Rural rising: technology is bridging the digital divide
In a matter of clicks, a small business in a rural area can appear to have the processes and capabilities of a much larg...
Blue sky thinking: working the cloud to drive innovation
The cloud helps small businesses become more agile, evolve their product or service and make informed, data-driven decis...
Why SMEs should be paying less than ever for software
With disruption and innovation in technology to make things simpler and easier, software becomes ever more accessible an...
If 2020 is the year you embrace CRM, here’s what’s in store
A CRM is designed to attract, retain and satisfy your customers with front ends and behind-the-scenes processes that giv...
Scaling your customer experience
As your small business is scaling up, it's important to have the proper tools and processes in place to ensure its long ...
