From the author
Business intelligence is evolving; here’s how SMEs can benefit
AI-powered business intelligence tools provide SMEs with the insights needed to turn data into actionable growth strateg...
CRM: Turning relationships and revenue for small businesses
A CRM system enables a business – whether they’re a tradesperson, an accountant or a retailer – to store and centralise ...
Privacy regulations are coming and SMEs must be prepared
Six in 10 SMEs recognise their susceptibility to data breaches but are not proactive in enhancing their data security.
Six sales metrics your small business should analyse in 2024
The sales funnel is the journey a prospect takes from initial contact through to becoming a customer.
Optimising payment processes: five effective strategies to ensure timely payments
By implementing simple strategies that streamline payment processes and encourages prompt settlements from customers, fi...
Analyse and optimise: driving greater value from your business’s online presence
An online presence isn’t a set-and-forget but an iterative process that becomes more effective and valuable through anal...
Dollars and reputation on the line unless small businesses get smart about privacy
SMEs should prioritise third-party technology vendors that focus on data privacy, promote best practice and regularly au...
No business is too small for AI
AI makes it possible for machines to analyse vast quantities of data, in context, and learn from experience to perform t...
Data privacy: A big issue for small businesses
All small businesses as a matter of best practice have a duty to protect their businesses and the data of those using it...
Unified tech stack: The future of small business collaboration
A unified approach to technology through the tech stack can save time and money in both the short- and long-term.