From the author
Naughty or nice?
Have a written backup plan to review and reshape your business relationships as needed.
The importance of daily catch-ups with your team
Daily catch-ups should be direct and simple, with one or two key messages for the day mixed in with a good joke or posit...
The dreaded PD or JD – what do you want your employees to do?
Use your single-page job description as an active, in-your-face, everyday document - it should be the key source documen...
Turn back time and find more time for you
People who make 'real' money do so when they have delegated 'out' of their business sleep comfortably dreaming/scheming ...
Targeting discretionary spend by your customers
The pandemic has brought forward a quantum shift from on-premise to online spend and elevated time and convenience buyin...
Hit refresh – become an alien for a day
Pretending to be an "alien" may seem strange but it offers a a fresh set of open and honest perspectives on the world ar...