Big Data
Why it’s important to be proactive rather than reactive
If you obssess over your customers and not your competitors and are proactive in understanding them, you are at an advantageous position.
Dec 03
If you obssess over your customers and not your competitors and are proactive in understanding them, you are at an advantageous position.
Avoid spending money generating more leads until you master the conversion rates of the market your business has an opportunity in.
When is the last time you can remember the store-wide Apple sale? You can’t, – their quality and reputation means they don’t need to discount their pr…
In a challenging economy, combining the practices of the past with today’s technology provides an advantage in building client loyalty.
Most customer service complaints can easily be avoided in the first place if you focus was on the outcome rather than just doing what has to be done “…
Customer satisfaction is not enough – you need to be truly appreciated to generate a loyal following.