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Brand loyalty

More Aussies taking advantage of loyalty programs

Consumers report that connection to a brand is the most important driver of loyalty, even more so than price.

Two in three Australians are looking to spend less this Christmas

About 45 per cent of Aussies expect their workplace to cut back on celebrations, with almost a quarter (24 per cent) exp...

Convenience remains king for eCommerce success

In the past year, clothing, shoes, and fashion were the most popular online purchase categories while Amazon continues t...