National Retail Association

National Retail Association Archives

Retail customer experience

Retail sales surge 9.4 per cent – but good times ‘could be short lived’

While March’s figures represented a 'phenomenal result', spending challenges loom during the months ahead as cost-of-liv...

New report details the pandemic pressures on retail’s workforce

Around Australia, retail workers have been physically and emotionally abused over the need to check customers’ vaccine c...

What are the retailers reopening on Monday most worried about?

Retailers will do everything in their power to navigate the new requirements and challenges and make the reopening proce...

NRA boss slams Queensland Govt for contradictory advice to small retailers

Queensland retailers are confused, with the state government's Health website giving different advice on their responsib...