User Image

Scott O'Brien

Scott O'Brien is the Senior Director of Sales for hospitality in APAC at Lightspeed. Scott started with Kounta, which was acquired by Lightspeed, in the US and has now spent over five years building the go-to-market team by bringing hospitality professionals into his team to further their career and better understand Lightspeed customers. Powering the businesses that are the backbone of the global economy, and used by merchants around the world including Messina, Lion, Momofuku, Five Guys, and Vera Wang, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences.

From the author

The dilemma of raising prices vs absorbing costs

If specific menu categories are always a hit and have high-profit margins, a reduced menu featuring these categories and...
food shrinkage

How technology can solve a problem like shrinkage

Inventory management is essential in running a restaurant and can be easily automated to reduce errors and lower costs.