From the author
The rock and the hard place: protecting consumers and your brand in a crisis
With fewer brick-and-mortar stores open, consumers have shifted to e-commerce, but this opens smaller retailers up to an...
Why penalising retailers won’t help fight fraud
The new credit fraud regulations fail to recognise the costs retailers incur combating fraud, costs often greater greate...
Why card-not-present fraud is the most dangerous of card frauds
The cost of CNP goes beyond just the initial losses - given that trust is already at an all-time low, maintaining custom...