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Joseph Michelli

Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organisational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. Joseph's insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.

From the author


The secret weapon of small business is trust

Trust is an asset business leaders build every day with teammates and customers and means doing the right thing even whe...