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Greg Nicolle

Greg Nicolle brings over three decades of experience in working with SMEs, driving true business impact across their operations, customer experiences, and growth. His deep expertise lies in marketing and business software, enabling businesses to thrive through innovation and adept navigation of the dynamic small-business landscape. In his role as head of capability and performance at Thryv, Greg services Australian-based companies to solve marketing services and data solutions. Greg oversees training, coaching, and support functions, ensuring that all staff comprehend the challenges faced by small businesses today and remain at the cutting edge of marketing and software solutions.

From the author

Person with coloured nails leaning against bridge rail reading the new york times book review.

How to generate and manage social proof for small businesses

Many small-business owners find it difficult to manage social proof but it is important to understand its importance.

It’s time to get more personal with your customers

Most businesses are missing the mark, because the key to success always lies with your customers and how you make them f...
collaborative, fast-track, predictions, digital tools

Embracing digital transformation to drive cost efficiencies and customer service

The gap between what a customer expects from an enterprise-sized business to a small or medium business has never been n...