retention

retention Archives

Smiling woman in the workplace, hybrid work

The case for hybrid work arrangements: An $18 billion economic boost

Hybrid working may potentially lift Australian productivity by 11 per cent and add $18 billion to the economy over the n...

Four simple post-purchase tweaks to boost retention

Some quick tweaks to the post-purchase flow that can help businesses increase the likelihood of customers returning.
A man grinning down at a computer

Six clever post-purchase moves your customers won’t forget

Six innovative customer retention strategies that go beyond thank you emails to build loyalty, referrals, and repeat bus...

How to retain high-quality employees

Abby Stuart's skin clinic faced tough turnover issues. Now, they have a retention rate of 95 per cent.