customer relations
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How to handle aggressive customers
You need a clearly defined and documented formal unacceptable customer conduct policy to support your team and set clear...
Out of stock: Top tips for surviving supply chain disruption in 2022
At a time when persistent supply chain disruption is making it tough for many businesses, it pays off to invest in busin...
Three tips to help your small business deliver outstanding customer experience
SMEs should look at regularly tracking and assessing performance across their customer touchpoints to help inform where ...