client relationships

client relationships Archives

fired

“You’re fired”: We sacked our biggest client and would do it again

Diversifying your client base and being more selective about who you work with can mean a more robust business and more...
design thinking

Design thinking can transform your business

Implementing design thinking starts with empathy - if you do not understand the opportunity or problem you are trying to...
partnerships, trust contract, client relationships

Managing client relationships

Getting to know your clients, how their business operates and what their goals, challenges and pain points are is key to...