Amazon launches door-to-door shipping service for Aussie SMEs

Amazon Australia has officially launched its Amazon Easy Ship service which will give sellers the opportunity to send orders from their own front door directly to their Australian customers.

Amazon Easy Ship is a pay-per-consignment service that includes pick-up and trackable delivery through, optimised for cost and speed through participating carriers. In addition, sellers using the service will no longer need to configure delivery speeds manually or negotiate rates with multiple carriers.

The service is designed to give sellers access to fast and predictable delivery services whether they use a warehouse or prepare their orders themselves. In addition, it is also aims to help smaller retailers save time from doing time-consuming shipping and logistics work so they can focus on better sourcing, creating, and promoting their products and brands for growth.

It is estimated that around 11,000 Australian third-party sellers, many of them small and medium businesses, will benefit from the service.

“We recognise that many of our sellers use an omnichannel model, combining online stores with their bricks and mortar shopfronts, and some run their small businesses out of their family home,” Amit Mahto, Head of Marketplace at Amazon Australia, said.

“At a time of global uncertainty, we have responded to the needs of diverse small businesses with a secure delivery option,” Mahto added. “Amazon Easy Ship gives small-business owners the flexibility and confidence to choose reliable delivery that optimises their operations.”

Business owner Chris Newsome, Founder of the Coffee Machine Specialist, has sold his products in the Amazon Australia store since 2020 and has successfully transitioned to online retail after starting out as a wholesaler.  

“Now that I’ve got this online channel through Amazon, I can add other products,” Newsome said. “I’ve got the infrastructure set up, so I can easily add other products to my offering to help increase turnover.”