For a small-business owner, there are few things worse than not getting the income you were relying on. A lot of work goes into setting up a deal or securing a sale. To have it delayed, dropped at the finish line, or the final steps leaving the customer feeling they had a less than amazing experience is disappointing, to say the least.
Customers who are not thrilled will not generate a referral or repeat business. Worse still, if a deal falls through, not only does it waste a lot of time that could have been spent on other deals, it hurts the projected bottom line and sets you back at square one.
Here are some ways to work faster and smarter to get across the line and prevent roadblocks in your sales.
By taking a few small steps, you can create a seamless customer experience and smooth the path to close deals more quickly and remove roadblocks obstructing your projected income.
Tom Hyde, Head of Small Business – APAC, DocuSign