New flat-rate parcel rate for SMEs

A new flat-rate parcel rate aims to meet the needs of small businesses that rely on weekly deliveries to run operations smoothly.

With 90 per cent of small businesses using 500g satchels for daily business needs, Officeworks has expanded the product offer for its Mailman parcel delivery service with a new flat-rate.

The new satchel was introduced following a survey* conducted by Officeworks, which revealed the postage habits of over 1000 small-business owners across the country.

With cost identified as the most important consideration for 44 per cent of respondents, Officeworks has introduced a range of satchels priced from $7.50 for a 500g parcel up to $15.50 for a 5kg parcel to provide a competitive option for small businesses.

The satchel range compliments the existing range of Mailman delivery labels that are priced from $7 for a 500g parcel and have no hidden fees or surcharges for regional or remote locations.

Speedy deliveries came in a distant second with just 18 per cent of small businesses ranking this as the most important factor. Popular items sent via postal services include; important documents (44 per cent), clothing (19 per cent) and spare parts (15 per cent).

Officeworks National Merchandise Manager Mr Jim Berndelis said, “Recognising many small businesses rely on parcel deliveries weekly to run their operations smoothly, our new flat rate 500g satchel and label will provide them with a genuine alternative to other parcel options by offering the lowest prices every day.

“Mailman saves businesses money with the lowest flat rate pricing in the country, regardless of destination including free signature on delivery and track & trace,” Berndelis said.

The dominant parcel delivery industries are Retail (67 per cent), Health, Medicine and Personal Service industries (74 per cent), sending parcels from once to eight (plus) times a week.

For more information about Mailman parcel delivery visit: www.officeworks.com.au/mailman

*Research conducted among 1001 Australian small business owners (aged 18-60+ years of age). Fieldwork took place in September 2016

Inside Small Business