Failure to check wage rates results in big back-pay bill

Fair Work reform

The owner told Fair Work Inspectors the thought of underpayment had not occurred to him – he did not question paying a flat hourly rate because he had never received penalty rates or overtime rates when he previously worked as an employee.

A Korean migrant who opened two take-away food outlets in Darwin late last year failed to check the wages applicable to his business, resulting in underpayment of his workers of almost $50,000 in just four months.

A Fair Work Ombudsman investigation found that 21 employees were short-changed a total of $48,600 when they worked at the two shops between December last year and April this year.

Many of the employees were overseas workers, including a Japanese backpacker on a 417 working holiday visa who initially alerted the Fair Work Ombudsman to the underpayments. The largest underpayment of an individual worker was $5800.

Fair Work Ombudsman Natalie James says the 21 workers underpaid almost $50,000 will be reimbursed all outstanding wages and entitlements by June, 2017, under an agreed re-payment plan.

The workers were paid a flat hourly rate of $18.99 for all hours worked.

Ms James says the employer told Fair Work inspectors he paid $18.99 an hour to his full-time, part-time and casual employees following advice from the head office of the franchise under which the businesses operate.

Under the Fast Food Industry Award 2010, the minimum hourly rate for full-time and part-time employees was $18.99 for the period the work was performed.

However, the rate should have risen to $23.74 on Saturdays, $28.49 on Sundays and $47.48 on public holidays for full-time and part-time employees.

Casual employees should have received a minimum hourly rate of $23.74, $28.49 on Saturdays, $33.24 on Sundays and $52.23 on public holidays.

The employer also failed to meet its record-keeping and pay-slip obligations.

The owner told Fair Work Inspectors he did not question paying a flat hourly rate because he had never received penalty rates or overtime rates when he previously worked as an employee.

He has since engaged a book-keeper, obtained payroll software and is making use of the free tools and resources available to employers at www.fairwork.gov.au.

It is the second time in a matter of weeks that a Korean migrant employer opening a new business has ended up with a hefty bill for back-payment of wages after failing to check the rates applicable to the business.

In July, the Fair Work Ombudsman revealed details of a restaurant in Melbourne which has had to reimburse four former staff more than $40,000 after paying flat rates as low as $15 an hour.

Ms James says most underpayments are inadvertent and the result of employers failing to check their minimum obligations under workplace laws.

“While I understand there are cultural challenges and vastly different laws in other parts of the world, it is important for business people operating here to understand and apply Australian laws. To that end, the Fair Work Ombudsman is here to help with free advice and resources in a range of languages,” she said.

“When we find errors, our preference is to educate employers about their obligations and assist them to put processes in place to ensure the mistakes are not repeated,” she says.