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Customer Service

Improving customer service by making it personal for workers

While most workers will do their best to provide excellent customer service in all conditi…

Call of duty: the danger of non-disclosure in business insurance

Like any relationship, the one between you and your insurer needs to be based on a foundat…

Cleaning industry, contractors

Cleaning company incurs record penalties for exploiting vulnerable workers

The Fair Work Ombudsman has secured the highest penalties on record in WA, with a cleaning…

New app makes on-demand tradies a reality

A new app gives a job estimate prior to booking and has a feature so people can also save …

Google is looking to steal your website traffic…and improve your UX

Google research shows the time it takes to load the average mobile landing page is 22 seco…

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Technology

Growing businesses look to the cloud

It seems small businesses face an endless list of challenges. Not only are there cashflow …

Finance

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