SME owners quietly struggle with stress and anxiety

economy, return to work, red tape, burdened, well-being, burnout, productivity, mental health

Almost half of Australian small-business owners feel stress or anxiety about work every day, yet most don’t seek help, according to a recent survey by Yellow.

Yellow surveyed 100 small-business customers across the country from a wide range of sectors and found 40 per cent of respondents are stressed about work, but an alarming 72 per cent do not seek any help. This was most prevalent among small business operators aged 51 or above.

The survey investigated the impact of running a small business on the mental wellness of SME owners, and how they cope with it. Three-quarters of the survey respondents have been running their business for more than 10 years, a tell-tale sign that managing work-related stress does not come any easier for seasoned SME operators.

Managing business finances (32 per cent), juggling multiple responsibilities (26 per cent) and no work-life balance (16 per cent) were cited as the top stressors. Half of those surveyed say they work more than nine hours per day – significantly higher than the daily average of 7.6 working hours.

One in five say not only their productivity takes a hit as a result of their work anxiety, but they also feel the brunt of it on their personal relationships. Despite this, 22 per cent cite not wanting to be a burden to others as a deterrence from seeking help, while 14 per cent say they are not sure where or who to seek help from.

“Running your own business can be hugely rewarding but it comes with high pressure and often small business owners find it hard to switch off from work after hours,” said James Ciuffetelli, Yellow Executive General Manager. “Having worked with Australian small businesses for more than four decades, we understand the challenges that come with being a small business owner.”

Ciuffetelli added, “We want to remind all small-business operators to take the first step of reaching out to someone – whether that’s a friend, a partner or a family member – and start a conversation about their mental well-being.”

Yellow has produced a mental health handbook for small business owners in partnership with RUOK?, which is available for download on their site.