Alarming new data has revealed that 83 per cent of organisations are using payroll technology developed 20 years ago or more. The findings come at a time when a wage underpayment epidemic is sweeping across some of Australia’s biggest companies.
The data comes from the 2019 Payroll Benchmarking Report, an annual study by the Australian Payroll Association – an industry network for payroll professionals and employers. Its survey of 1831 organisations – which collectively pay 1,577,853 employees and produce more than 48,915,846 payslips per annum – found that the majority (83 per cent) had not updated their payroll software since the year 2000.
Of further concern, among the 17 per cent of Australian organisations who use payroll technology that is newer than 20 years, three-quarters (72 per cent) confessed they use products that are mostly suited for small businesses. Yet just 50 per cent of those organisations have less than 100 employees.
CEO of Australian Payroll Association, Tracy Angwin, said payroll professionals are failing to review the set-up of their payroll technologies alongside legislative changes in employee pay and entitlements. This is a major factor that has – and will continue to – cause employee payment oversights.
“These days, technology is being developed at a rate unlike we have seen before, and there is now payroll software being delivered on handheld devices and smartphones,” Anwin said.
“Despite these developments, our benchmarking report has found that many companies still have manual tasks in their payroll processes. The increased security and human error risks associated with these types of processes is concerning.”
Angwin added, “It’s crucial that organisations minimise the incidence of payroll errors by ensuring their software is configured based on current legislative requirements and preferably delivered via cloud-based applications.”
Angwin shared the six benefits that an up-to-date payroll technology should have: