Sales & Marketing - Page 113 of 113

Repairs, replacements & refunds

Repairs, replacements and refunds – know your obligations It’s important to know your obligations when dealing with customers, particularly whe…

Four ways to network online

These days, you’ll seldom see me swapping business cards at a networking breakfast. Networking online saves time and energy and I can still reap the…

Revitalise your small business

For any small-business owner, there comes a time when you feel like your business has stopped moving forward and the business is just going through th…

Turn customer complaints around

We all get them, whether it’s justified or not – customers complaining is part of business life. If you aren’t making mistakes, you’re not tr…

Helpful information wins

Your business probably requires customers to read a certain amount of information, such as your web pages, proposals, contracts, forms, instructions e…

10 tips for eBay selling

1. Conduct a completed-listings search to gauge average prices, popularity and good listing practices for you to emulate. 2. Take clear, plain and …

Facebook, leads, lead generation

We now need a Facebook budget

Figuring out the value of a Facebook fan has become more complex for many small-business owners, ever since the social-media giant began asking busine…

Traps to avoid – social media

If you use social-media channels like Facebook, Twitter and YouTube, you are responsible for making sure all the content is accurate. Social media …

Business owners & sales

How to avoid three common mistakes business owners make Owners are often the sole or lead salesperson of their business, and this is generally done t…

How to engage customers

The 2012 Telstra Australian Business of the Year, BikeExchange.com.au, is an example of a business using social media to its full advantage. The busin…

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