Repairs, replacements & refunds
Repairs, replacements and refunds – know your obligations It’s important to know your obligations when dealing with customers, particularly whe…
Mar 27
Repairs, replacements and refunds – know your obligations It’s important to know your obligations when dealing with customers, particularly whe…
These days, you’ll seldom see me swapping business cards at a networking breakfast. Networking online saves time and energy and I can still reap the…
For any small-business owner, there comes a time when you feel like your business has stopped moving forward and the business is just going through th…
We all get them, whether it’s justified or not – customers complaining is part of business life. If you aren’t making mistakes, you’re not tr…
Your business probably requires customers to read a certain amount of information, such as your web pages, proposals, contracts, forms, instructions e…
1. Conduct a completed-listings search to gauge average prices, popularity and good listing practices for you to emulate. 2. Take clear, plain and …
Figuring out the value of a Facebook fan has become more complex for many small-business owners, ever since the social-media giant began asking busine…
If you use social-media channels like Facebook, Twitter and YouTube, you are responsible for making sure all the content is accurate. Social media …
How to avoid three common mistakes business owners make Owners are often the sole or lead salesperson of their business, and this is generally done t…
The 2012 Telstra Australian Business of the Year, BikeExchange.com.au, is an example of a business using social media to its full advantage. The busin…