About Author

Walter Scremin

Walter Scremin - Inside Small Business

Emerging trends in logistics 2Flow

Key parcel delivery and logistics issues for small business in 2019

Logistics will be a big challenge in 2019 with customers expecting more from their deliveries but not necessarily being prepared to pay more for them.

parcel delivery, sending

How small business can avoid parcel delivery meltdown this Christmas

The efficiency of parcel delivery lies in delivering the parcel on time and intact, with customers kept informed as to when it will arrive.

Taking decisions for the future man standing with three direction arrow choices, left, right or move forward

How small business can avoid future traps

Small businesses need to be wary of focusing so much on what the future might hold that they take their eye off the ball.

Tracking shipped box icon. Isometric of tracking shipped box vector icon for web design isolated on white background

How your business would look with Uber-style tracking

Setting up an Uber-style tracking system can offer increased transparency that easily outweighs any risks involved.

delivery-trucks

Delivery “arms race” intensifies but small businesses can still compete

Personalisation and a focus on customer service can help small businesses compete as larger retailers introduce shorter delivery times.

Motorcycle mechanic replacing and pouring fresh oil into engine at maintenance repair service station. Portrait of an auto mechanic putting oil in a car engine.

Five things small businesses can learn from the high-octane auto parts industry

From quick turnarounds to being customer-oriented, the auto parts industry provides small businesses a blueprint for growth.

outsource

How to make outsourcing work for small business

Approaching outsourcing as you would hiring new employees as business runs smoother when you are dealing with people you like and respect.

Delivery drivers sacked by SMS

Six signs your business is ready to move on from couriers

Small-business often resort to doing a last-minute delivery themselves because it’s quicker than arranging couriers.

delivery investment, delivery managmeent

Deliveries a deal-breaker for customers

Not knowing when deliveries will show up is a huge bugbear that can drive customers to choose another brand.

delivery-trucks

Key questions on delivery transport in 2017

The innovation question is a big challenge for players in the delivery transport sector.

Flexibility key to success in flat economy

Flexibility key to success in flat economy

Your best assets may not be on the books – it’s time for partnerships, outsourcing and collaboration.

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