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Walter Scremin

Walter Scremin - Inside Small Business

delivery investment, delivery managmeent

Trends in parcel delivery all small businesses need to be aware of

Whether your business is B2C or B2B doesn’t really matter, customer expectations around parcel delivery are rising and you need to be “on trend”.

delivery nightmare

The keys to avoiding a nightmare before, during, and after Christmas

Missing, damaged or delayed parcel delivery can fracture your customer relationship, leaving you to try patching things up throughout the festive seas…

parcel delivery, sending

Five key things to know when outsourcing delivery transport

Outsourcing for delivery transport is a viable option for those SME ownerss who do not have any expertise in transport logistics.


Seven keys to outsourcing success for start-ups

Choose your outsourcing partners wisely and you will form relationships which propel your business forward.

Emerging trends in logistics 2Flow

Key parcel delivery and logistics issues for small business in 2019

Logistics will be a big challenge in 2019 with customers expecting more from their deliveries but not necessarily being prepared to pay more for them.

parcel delivery, sending

How small business can avoid parcel delivery meltdown this Christmas

The efficiency of parcel delivery lies in delivering the parcel on time and intact, with customers kept informed as to when it will arrive.

How small business can avoid future traps

Small businesses need to be wary of focusing so much on what the future might hold that they take their eye off the ball.

How your business would look with Uber-style tracking

Setting up an Uber-style tracking system can offer increased transparency that easily outweighs any risks involved.

Delivery “arms race” intensifies but small businesses can still compete

Personalisation and a focus on customer service can help small businesses compete as larger retailers introduce shorter delivery times.

Five things small businesses can learn from the high-octane auto parts industry

From quick turnarounds to being customer-oriented, the auto parts industry provides small businesses a blueprint for growth.


How to make outsourcing work for small business

Approaching outsourcing as you would hiring new employees as business runs smoother when you are dealing with people you like and respect.

Delivery drivers sacked by SMS

Six signs your business is ready to move on from couriers

Small-business often resort to doing a last-minute delivery themselves because it’s quicker than arranging couriers.

delivery investment, delivery managmeent

Deliveries a deal-breaker for customers

Not knowing when deliveries will show up is a huge bugbear that can drive customers to choose another brand.

Key questions on delivery transport in 2017

The innovation question is a big challenge for players in the delivery transport sector.

Flexibility key to success in flat economy

Flexibility key to success in flat economy

Your best assets may not be on the books – it’s time for partnerships, outsourcing and collaboration.


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