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Peter Thomas, Chief People & Customer Officer at Smartpay Payments, helps transform companies to deliver on their strategic customer experience objectives. Peter's experience is in building a strategy to deliver great experiences for customers across support teams, while working with other departments to get the same alignment. All with the goal of building growth for an organisation, delivering an ROI and engaging employees along the way.

From the author

Community spending to support small businesses this holiday season

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Bye bye bank: Switch to the EFTPOS specialists

Smartpay wants SME owners to get a better deal on their EFTPOS so they can control their budgets and keep investing the ...

Making the switch – getting a better deal from your EFTPOS provider

Beyond the favourable product solutions, working with an independent EFTPOS specialist leads to better and more dedicate...