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Lexie Wilkins

Lexie Wilkins - Inside Small Business

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A postive onboarding experience is the key for your team member to stay longer and make a significant contribution to the organisation’s growth.

Soooo busy? No, you’re not…

Being busy actually make you feel validated – just a teensy weensy bit more important – but it doesn’t mean you’re actually being more productive.

Clients, customers, crew….crafting a cracking connection

When your team feel included and listened to, that connection will be reflected in better quality engagement with customers.

Leadership in five

A five-minute must-do process that will help set the scene for a focused week of leadership, setting you on track to achieve some wins.

Your biggest time sapper at work?

Top tips on dealing with difficult colleagues to reduce the impact they can have on the productivity and reputation of your business.

Does your behaviour at work consistently reflect your intentions?

It is both the preparation for and the reflection after an interaction that sets us up for success in matching our intention with our behaviour.

Presenteeism – it’s time to grab this tiger by the tail…

A recent report by Pathology Australia suggests that the cost of presenteeism annually in Australia is $34 billion.

Those awkward conversations you need to have at work…

Nine steps to making those awkward work conversations you need to have from time to time as easy and as positive as positive for both parties.

The future of work: Five key skills to keep you ahead of the pack

As the future of work changes dizzyingly fast we need strategies to remain competitive and noticeable.

Onboarding is the new black

When it comes to an employee’s first days at a new workplace, perception is reality, so an effective onboarding strategy is paramount – first impres…

How online emojis can teach us about the work experience

It is human nature to seek validation and emojis give an instant “fix”, but how do we create a really meaningful workplace for our employees?

Bringing words to life: driving greater employee engagement

Employee engagement is about giving your team purpose in their work and letting them be heard and have their opinions validated.

Prioritising communication as a productivity tool

Actively moulding a culture of positive open and accountable communication will reap significant rewards.

Culture as a number one driver of customer service

Treating your employees as you would your customers is the bedrock of great workplace culture.

Authenticity and the small-business owner

Authenticity isn’t just leadership mumbo jumbo – it legitimises us in our digital age than often seems superficial.

Successfully juggling a flexible workforce

Recent research reveals 70 per cent of professionals think employers should offer flexible workforce schedules.


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