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Ian Hammond

Ian Hammond is the Mnaging Director of Hamma.Digital. An experienced business strategist, skilled in SEO, digital strategy, copywriting, advertising and integrated marketing, Ian holds a Juris Doctor (Law) from the University of Technology, Sydney. Building on his experience working on some of Australia's largest digital transformation projects, Ian founded Hamma.Digital to deliver effective commercial solutions for business owners, start-ups and marketing managers. Ian capitalises on the ever-changing nature of digital and marketing.

From the author

Don’t fear finding out: how SMEs can use customer feedback to their advantage

Small businesses need to be open to receiving feedback if they are to ensure better customer retention rates and the inc...