Ben Erskine
From the author
Building resilience into your business
By preparing structured, pre-approved communications in advance your business will be able to respond quickly to develop...
Feb 10, 2021
Simplifying your interviewing and onboarding processes
Small businesses can now can cost-effectively implement technology platforms to streamline the interview process and imp...
Feb 3, 2021
Improving internal coordination and engagement
Effective business coordination is key to improving operational efficiency and productivity as well as enhancing custome...
Jan 27, 2021
Effectively managing staff across multiple locations
SMEs are turning to technology platforms and pre-defined templates to effectively automate their employee check-in and d...
Jan 20, 2021
Just send them a text: leveraging SMS for business
Effective SMS communications facilitate higher customer engagement and conversion with an average response rate of 30 pe...
Jan 13, 2021
Digital transformation –automating processes without breaking the bank
Small businesses can utilise low-code/no-code communications platforms for cost-effective digital transformation and aut...
Dec 16, 2020