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Ben Erskine

Ben Erskine - Inside Small Business

Effectively managing staff across multiple locations

SMEs are turning to technology platforms and pre-defined templates to effectively automate their employee check-in and daily workload processes.

Just send them a text: leveraging SMS for business

Effective SMS communications facilitate higher customer engagement and conversion with an average response rate of 30 per cent.

Digital transformation –automating processes without breaking the bank

Small businesses can utilise low-code/no-code communications platforms for cost-effective digital transformation and automation of communications.

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