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Alison O'Brien

Alison O’Brien is the Head of Mid-Market and SMB at PayPal Australia. Alison joined PayPal Australia in 2015 after eight years helping transform a disruptive payments start-up with a handful of employees, to a powerhouse enabling more than $8 billion in transactions per year. Having performed almost every role supporting this explosive growth, Alison has applied her diverse skills and experience to several roles at PayPal, including Business Development Manager, Channel Partnerships, Head of Marketplaces, and Head of Merchant Services. Alison now leads a multinational team responsible for optimising business customer engagement and outcomes.

From the author

Four tips for small businesses to emerge resilient from the pandemic

It’s critical that small businesses provide a consistent and convenient shopping experience across every touchpoint – so...